Umang DhawanSenior Consultant · EY Studio+ · Chicago

Complex systems.
Clear outcomes.

I connect technology strategy with the work it takes to ship. At EY Studio+, that means reliable cloud platforms and practical AI. In my own products, it means making complicated tasks easier to understand.

EY Studio+
EY
SAP
About
Umang Dhawan
EY Studio+ · Chicago
MS Information Systems, Kelley School of Business BS Informatics, Indiana University

Strategy shaped by
hands-on delivery.

I started at SAP America coordinating product delivery across Germany, the US, and India — learning how enterprise decisions move when product, engineering, and business teams all have a seat at the table. That foundation carried into four years at EY, where I helped ship a 100+ location retail platform, supported a federal cloud implementation with zero audit findings, and built observability practices that reduced incidents and response times.

Now at EY Studio+, I work at the intersection of delivery, reliability, and AI strategy — helping Consumer, Retail, and Health teams turn ambitious technology ideas into practical systems, workflows, and operating models that can survive real production environments.

Less interested in AI hype than in how large organizations actually move past pilots and put it to work.

I came up through Informatics and a Master's in Information Systems at Indiana University's Kelley School of Business. Alongside certifications across AWS, Azure, SAFe, and DeepLearning.AI generative AI coursework, I'm currently working through Azure AI-901 and AI-103 prep while coding AI-focused side projects.

Rookie of the Year Nominee — Top 100+ peers 3× EY Bravo Award SAP Official Challenge Winner — 100+ submissions
Approach

From ambiguity to a working system.

01 Diagnose

Map the real problem before touching a solution.

02 Architect

Design the system, the process, and the rollback plan.

03 Ship

Build it, test it, get it live with cross-team sign-off.

04 Measure

Instrument everything. Let the data decide what's next.

Experience

The experience behind the work.

  1. — Present

    EY Studio+

    Senior Consultant

    EY Studio+ · Customer Service Transformation

    Leading quality engineering across four cloud products for a Fortune 100 restaurant chain — owning release sign-off, building observability frameworks, and shaping AI strategy for Fortune 500 healthcare clients. The connective tissue between engineering velocity and executive confidence.

  2. —

    EY

    Consultant

    EY · Digital & Emerging Technologies

    Embedded across three concurrent client engagements as Lead QE, Performance Engineer, and BA — shipping a 100+ location retail platform, closing a federal cloud with zero audit findings, and load-testing an e-commerce API under production traffic. Rookie of the Year nominee among 100+ peers; 3× Bravo Award recipient.

  3. —

    SAP

    IT Leadership Intern

    SAP America · IE Business Solutions

    Coordinated SAFe delivery across Germany, the US, and India alongside the Chief Product Owner — managing ARTs, tracking OKRs, and keeping program increments on schedule. Facilitated design thinking and agile upskilling workshops for 50+ cross-functional professionals spanning product, engineering, and business roles across three continents. UX research contributed to SAP FlexConnect; recognized as SAP Official Challenge Winner.

Selected Work

What changed because of the work.

Explore the connection between my role, the workstream, and its outcome. Select a workstream for the story behind the result.

Roles
Workstreamstap to expand ↗
Outcomes
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Independent products

Problems, turned into products.

Client work teaches me how systems fail. My own products apply those lessons from the first design decision: make the process understandable and keep the person in control.

GitHub contribution history@udhawan97 · Past year
Umang Dhawan’s GitHub contributions over the past year, arranged by week and day.
Scroll horizontally to explore the year. Latest activity is on the right.

Explore the products

Open-source · licenses vary

Licenses and reuse terms vary by project. Before reusing code or content, check the linked repository as the source of truth.

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